INFORMATION REGARDING THE PROCESSING OF PERSONAL DATA

FRANCOM S.p.A., with registered office at 114/A Via Portile, 36022 Cassola, Vicenza, Italy, tax code and VAT number 00812440246 (hereafter the “Controller”), acting as Controller in accordance with article 13 of Legislative Decree 196 of 30.6.2003 (hereafter the “Privacy Code”) and article 13 of EU Regulation 2016/679 (hereafter the “GDPR”), hereby informs you that your personal will be processed using the methods and for the purposes described below.

  1. Processed data
    The Controller processes the identifying personal data (e.g. name, surname, company name, address, telephone number, e-mail address, bank and payment details) hereafter “personal data” or simply “data” submitted by you when you contracted the Controller's services.
  2. Purposes of processing
    Your personal data will be processed:
    1. without your explicit consent (as permitted by article 24 letters a, b, and c of the Privacy Code and article 6 letters b and e of the GDPR), for the following service-related purposes:
      • the stipulation of service contracts with the Controller;
      • the fulfilment of pre-contractual, contractual and fiscal obligations deriving from the Controller’s relationship with you;
      • the fulfilment of obligations established by laws, regulations, European community legislation or orders of the supervisory authority (regarding e.g. money-laundering);
      • the exercise of the Controller’s rights, e.g. defence in a court of law;
    2. only with your specific and explicit consent (as established in articles 23 and 130 of the Privacy Code and article 7 of the GDPR), for the following marketing purposes:
      • sending you, by e-mail, conventional mail, SMS messages and/or telephone, newsletters, commercial communications and/or advertising material regarding the products or services of the Controller, or measuring levels of satisfaction with the quality of the Controller’s services;
      • sending you by e-mail, conventional mail, SMS messages and/or telephone, commercial and/or advertising communications concerning third parties (e.g. business partners, insurance companies and other companies in the Syncro System Group).
    We further inform you that if you are already a customer, we may send you commercial communications regarding products and services similar to those you already use, unless you withhold consent for such actions (article 130 comma 4 of the Privacy Code).
  3. Processing methods
    Your personal data are processed by means of the operations listed in article 4 of the Privacy Code and article 4 point 2 of the GDPR, and in particular by means of the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of data. Your personal data are processed using paper and electronic and/or automated systems.
    The Controller processes your personal data only for the time necessary to fulfil the purposes described above and in any case for no more than 10 years from the end of the relationship for service-related purposes and no more than 2 years from the date of collection for marketing purposes.
  4. Access to data
    For the purposes described in article 2.A and 2.B above, access to your personal data may be granted to:
    • employees and contractors of the Controller or of other companies in the Syncro System Group in Italy and abroad, acting as designated and/or internal processors and/or system administrators;
    • other companies or third parties (for example banks, professional service providers, consultants, insurance companies providing insurance services, etc.) to whom the Controller outsources activities and who act as external processors.
  5. Disclosure of data

    Even without your explicit consent (as permitted by article 24 letters a, b and d of the Privacy Code and article 6 letters b and c of the GDPR), the Controller may disclose your personal data for the purposes described in article 2.A above to supervisory bodies (such as IVASS), judicial authorities, insurance companies providing insurance services, and to subjects to whom disclosure is required by law for the fulfilment of the said purposes. Such recipients process your personal data as autonomous controllers.

    Your personal data will not otherwise be disclosed.

  6. Transfer of data

    Your personal data are stored on servers in Cassola (Vicenza), within the European Union. Nevertheless, if necessary, the Controller shall have the right to move the servers, even outside the EU. In such a case, the Controller guarantees that data shall be transferred outside the EU in conformity to the provisions of applicable law and only after the stipulation of the standard contractual clauses dictated by the European Commission.

  7. Nature of submission of data and consequences of withholding data

    The submission of data for the purposes listed in article 2.A is obligatory. If you do not submit the necessary data, we shall be unable to provide the services listed in article 2.A. The submission of data for the purposes listed in article 2.B is optional. You may therefore decide not to submit data or may object to the processing of data already submitted. In such cases, you shall not be able to receive newsletters, commercial communications and advertising material concerning the services provided by the Controller. You shall nevertheless still be entitled to the services listed in article 2.A above.

  8. Rights of the data subject

    As data subject, you enjoy the rights granted by article 7 of the Privacy Code and article 15 of the GDPR, and in particular the following rights:

    1. to obtain confirmation as to whether or not personal data concerning you exist, even if not yet registered, and to be told the categories of data in an intelligible manner;
    2. to be told: a) the source of your personal data; b) the purposes for which and the methods by which your personal data are processed; c) the logic applied in the case of processing by electronic systems; d) the identity of the Controller, processors and designated representatives in accordance with article 5, comma 2 of the Privacy Code and article 13, comma 1 of the GDPR; e) the recipients or categories of recipients to whom your personal data may be disclosed or who may have access to your personal data as designated representatives of the state, processors or processing personnel;
    3. to obtain: a) the updating, rectification or, if relevant, integration of your personal data; b) the erasure or rendering anonymous of your personal data and to object to the processing of your personal data in violation of the law, or to the processing of data no longer necessary for the purposes for which they were initially collected and processed; proof that the operations listed in letters a and b and their content have been requested of all those to whom data have been disclosed or transferred, unless to do so proves impossible or involves a cost disproportionate to the right protected;
    4. to object to, in part or in whole: a) the processing of your personal data for any legitimate reason, even if relevant to the purpose for which they were collected; b) the processing of your personal data for the purposes of sending advertising material, direct sale, market research or commercial communications using automated call systems without an operator, e-mail and/or conventional marketing methods based on telephone and/or postal marketing. Your right established in point b above, to object to processing for purposes of direct marketing using automated systems also applies to processing using conventional methods and does not prejudice in any way your right to oppose processing only in part. As data subject, you may therefore decide to receive only communications sent by conventional methods or only automated communications or neither type of communication.

    Where applicable, you also enjoy the rights established by articles 16-21 of the GDPR (right to rectification, right to erasure, right to restriction of processing, right to data portability, right to object), as well as the right to lodge a complaint with the supervisory authority.

  9. Modalities for the exercise of rights

    You may exercise your rights at any time by sending:

    • registered mail with recorded delivery to FRANCOM S.p.A., 114/A Via Portile, 36022 Cassola (VI);
    •  an e-mail to info@syncro-system.com
  10. Controller, processor and processing personnel

    The Controller is FRANCOM S.p.A., 114/A Via Portile, 36022 Cassola (VI). An up-to-date list of processors and processing personnel is maintained at the registered office of


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Type of cookies utilized by the Site

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These are the cookies that are necessary to create user profiles in order to send advertising messages that are in line with the preferences expressed by the user within the pages of our site. The side does not use this type of cookies.


Francom s.p.a. according to the current legislation, is not required to seek consent for technical analytics, as it is needed to provide the services necessary.

For all other types of cookies, the specific consent of the user must be determined by the user, in one of the following ways:

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Both of these solutions could prevent visitors from viewing certain parts of the Site.

Websites and third-party services

The Site may contain links to other websites that have their own privacy policies, which can vary from the Francom company's policies. Francom is not liable for these sites.


Cookies used on our site

Our site does not use profiling cookies. Below is the list of technical and analytical cookies used by the Site:

  • ASP.NET_Sessionld (session) – used for identifying the user session by the server
  • syncro-system (persistent) – contains the user's preferred language and info about the data on the various contact forms.
  • _ulma (persistent) – length of time of the user's visit – necessary third-party services Google Analytics and Webmaster. Lasts 2 years.
  • __utmb (persistent) - dropout rate (approximate value) user – necessary for third party services Google Analytics. Lasts 30 minutes.
  • __utmc (session) - measures the performance of the site - necessary third-party services Google Analytics and Webmaster.
  • __utmt (persistent) - measures the rate of requests, by limiting the number, the service Google Analytics. Lasts 10 minutes.
  • __utmz (persistent) - source user – necessary for third party service Google Analytics. Lasts 6 months.
  • __atuvc (persistent) - contains the number of shares made for the page in progress - necessary for services AddThis. Lasts two years.
  • __atuvs (persistent) – necessary for services AddThis. Lasts 30 minutes.

The Third Party Cookies, being managed through script and iFrame are not subject to the control of Francom s.p.a, and can change at any time. Below is a list of the third parties who provide web services included on the Site, and may include:

  • Facebook
  • Google
  • AddThis
  • Yahoo!
  • YouTube
  • Wufoo
  • slideshare

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