Extensive information on the use of cookies

Use of cookies

Our website, which will, from here on out, be called the 'Site', uses cookies to make our services simple and efficient for those who view our pages. Our visitors will find minimal amounts of information transferred to your devices (computers, mobile devices) in small text files called 'cookies' stored in the directories udrf by the Web Browser User. Disabling cookies may cause some of our services to function improperly and some pages may not display correctly. There are various types of cookies – some allow more effective navigating of our Site, while others enable certain functions. Analyzing our cookies in detail, allows you to:

  • memorize the preferences you entered
  • avoid having to re-enter the same info over again, such as user name and password
  • analyze the use of services and content provided by the Site to optimize your browsing experience and services provided

Type of cookies utilized by the Site

The following are the various types of cookies used by us according to their intended use:

Technical cookies

This type of cookie is essential for the correct operation of some sections on the Site. They fall into two categories: persistent and session:

  • Persistent – they do not disappear when you close your browser, but remain for a certain predetermined period of time.
  • Session – they are destroyed every time you quit your browser.

These cookies, always sent from our domain, are required for the correct viewing of the Site and in relation to the technical services offered. So they will be continually sent, unless the user changes his or her browser settings (which in turn will affect the display of the pages on the Site).

Analytical cookies

Cookies in this category are used to collect information about the Site. Francom s.p.a. uses the information to carry out anonymous statistical analysis, in order to improve use of the Site and to make content more interesting and relevant to our visitors. This type of cookies collects anonymous data on the activity of visitors and how the Site was reached. Analytical cookies are sent both from the same site or from third-party domains.

Cookie analysis of third-party services

These cookies are used to collect information on the use of the Site by anonymous analysis of activity of users on the Site. For example, pages viewed, time spent on each page, traffic sources of origin, geographic origins, age, gender and interests for the purpose of marketing. These cookies are sent from third-party domains, outside of the Site.

Cookies to integrate products and functions of third-party software

This type of cookie incorporates the functionality developed by third-parties within the pages of the Site, such as icons and preferences expressed in social networks. This is in order to share the contents of the Site, or for the use of services, third-party software (such as the software for producing maps and additional software that offers other services). These cookies are sent from third-party domains and partner sites that offer their functionality on the Site's pages.

Cookies profiling

These are the cookies that are necessary to create user profiles in order to send advertising messages that are in line with the preferences expressed by the user within the pages of our site. The side does not use this type of cookies.

Francom s.p.a. according to the current legislation, is not required to seek consent for technical analytics, as it is needed to provide the services necessary.

For all other types of cookies, the specific consent of the user must be determined by the user, in one of the following ways:

  • By specific configurations of the browser or its programs used to navigate the pages on the site
  • By changing the the settings in the use of third-party services.

Both of these solutions could prevent visitors from viewing certain parts of the Site.

Websites and third-party services

The Site may contain links to other websites that have their own privacy policies, which can vary from the Francom company's policies. Francom is not liable for these sites.

Cookies used on our site

Our site does not use profiling cookies. Below is the list of technical and analytical cookies used by the Site:

  • ASP.NET_Sessionld (session) – used for identifying the user session by the server
  • syncro-system (persistent) – contains the user's preferred language and info about the data on the various contact forms.
  • _ulma (persistent) – length of time of the user's visit – necessary third-party services Google Analytics and Webmaster. Lasts 2 years.
  • __utmb (persistent) - dropout rate (approximate value) user – necessary for third party services Google Analytics. Lasts 30 minutes.
  • __utmc (session) - measures the performance of the site - necessary third-party services Google Analytics and Webmaster.
  • __utmt (persistent) - measures the rate of requests, by limiting the number, the service Google Analytics. Lasts 10 minutes.
  • __utmz (persistent) - source user – necessary for third party service Google Analytics. Lasts 6 months.
  • __atuvc (persistent) - contains the number of shares made for the page in progress - necessary for services AddThis. Lasts two years.
  • __atuvs (persistent) – necessary for services AddThis. Lasts 30 minutes.

The Third Party Cookies, being managed through script and iFrame are not subject to the control of Francom s.p.a, and can change at any time. Below is a list of the third parties who provide web services included on the Site, and may include:

  • Facebook
  • Google
  • AddThis
  • Yahoo!
  • YouTube
  • Wufoo
  • slideshare

How to disable cookies in your browser


Click on the dropdown menu on the browser toolbar next to the url navigation window
Select 'Settings'
Click on 'Show Advanced settings'
In the 'Privacy' section, click on 'Content Settings'
In the 'Cookies' section you can change the following cookie settings:
Allow local data to be set
Keep local data only until you quit your browser
Block third-party cookies and site data
Manage exceptions
Block individual cookies or all cookies
For more information, visit cookies info page

Mozilla Firefox

Run the Mozilla Firefox browser
Click on the drop-down menu on the browser next to the url navigation window
Select 'Options' on the drop-down menu and then 'Options' again
Select the 'Privacy' panel
Select the 'Firefox will' command, and then click 'Use custom settings for history'
Remove the check marks from 'Accept cookies from sites' and click 'OK'
Enabling "Use custom settings" select to accept third party cookies (always, sites visited, or never) and keep them for a specified period
Remove individual cookies stored
For more information visit cookies info page.

Internet Explorer

Run the Internet Explorer Browser
Click 'Tools' and choose 'Internet Options' from the dropdown menu
Click the 'Privacy' tab under Settings and change the sliding button to select cookie settings
Block all cookies
Allow all cookies
Select sites from which to allow cookies: move the cursor in an intermediate position so as not to block or allow all cookies, then click on sites in the Address box to enter a site, and then click to Block or Allow
For more information visit cookies info page.

Safari 6

Run the Safari Browser
Click 'Safari' in the toolbar, select 'Preferences' and click on 'Privacy'
In the Block Cookies section specify:
From third parties and advertisers
To see which sites have stored cookies, click 'Details'
For more information visit cookies info page


Run the Opera browser
Click 'Preferences' and then click 'Advanced', and then 'Cookies'
Select from the following options:
Accept cookies
Accept cookies only from the site I visit (third-party cookies that are sent to and from a domain other than the one you are visiting will be rejected)
Never accept cookies: doesn't allow any cookies to be stored
Delete new cookies when exiting Opera
Ask me before accepting cookies
For more information visit cookies info page.

Information and how to disable cookies of third party services

This page is visible through the link at the bottom of all the pages of the Site in accordance with art. 122 second paragraph of Legislative Decree no. 196/2003 and following the procedures of simplified information and acquisition of consent for the use of cookies published in the Gazetta Ufficiale 126 of June 3, 2014 and its record of the action 229 of 8 May 2014.